Terms & conditions

Who we are

This website, rapidorbit.co.uk, is run by Rapid Orbit LTD, a company registered in England and Wales with company number YOUR COMPANY NUMBER. Registered office: YOUR REGISTERED OFFICE ADDRESS. Email: info@rapidorbit.co.uk.

Ordering

When you place an order you are offering to buy the items. The contract is made when we send your order confirmation. If we cannot supply something we will tell you and refund you in full.

Prices and payment

Prices are in pounds sterling and include VAT where it applies. Delivery costs are shown before you pay. Payment is taken by card when you order.

Delivery

We deliver to UK addresses. Delivery times are estimates. See delivery & returns.

Your right to cancel

Under the Consumer Contracts Regulations 2013 you can cancel most orders within 14 days of delivery. This does not apply to perishable goods or to sealed hygiene products once opened. See delivery & returns for how to return items.

Faulty goods

Under the Consumer Rights Act 2015 goods must be as described, fit for purpose and of satisfactory quality. If they are not, contact us and we will put it right.

Our liability

We do not exclude liability where it would be unlawful to do so. Otherwise, our liability for an order is limited to the price you paid for it.

Law

These terms are governed by the law of England and Wales.