Privacy policy

Rapid Orbit LTD is the data controller for this website. Contact: info@rapidorbit.co.uk.

What we collect

When you order we collect your name, email, phone number if you give it, and delivery address. Card details go straight to our payment provider, Stripe. We never see or store them.

Why we use it

To take payment, deliver your order, deal with returns and answer your questions. The legal basis is carrying out our contract with you and meeting our legal duties, such as keeping tax records.

Who we share it with

Only the companies that help us run the shop: Stripe for payments, our delivery couriers, and Vercel, which hosts this website. We do not sell your data.

Your basket

Your basket is saved in your own browser so it is still there when you come back. We do not use advertising or tracking cookies.

How long we keep it

Order records are kept for six years for tax purposes, then deleted.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, or object to how we use it. Email us to do so. You can also complain to the Information Commissioner's Office at ico.org.uk.